Who we are

360 Degrees is a family owned business which provides a safe, friendly, warm and committed service.  We aim to empower individual’s independence, autonomy, rights and inclusion.  We offer person-centred support to empower our clients to live at home and retain independence with the support of trained staff. Our staff will maintain welfare and choice, support with daily living skills, support with emotional needs, and support with personal care.  We pride ourselves in offering this opportunity to our clients for as long as they need it.  We work hard to fully understand our client’s needs and preferences, making sure that we offer the right services to support their life choices and provide excellent care. 

We aim to:

  • deliver the highest standards of professional care and support to individuals who choose to remain living in their own homes.
  • encourage and promote the independence and safety of our clients.
  • ensure that an individual’s values, rights, dignity, beliefs and freedom of choice are respected at all times.
  • provide a dignified quality of life without bias or discrimination, within the communities and for the individuals we serve.
  • value our Care & Support Workers, encouraging development of their knowledge, skills and abilities so they can provide the best level of care possible.

Meet Our Management Team

Our management team try to provide a personal and honest service. They are on call 24 hours a day and available for any information needed. 

Fazeela Hafejee, Director

Fazeela has extensive experience of the social care sector having worked as a social worker, advocate, and nationally for the sector skills council Skills for Care developing qualifications; and independently as a Business Consultant on a range of projects.  Fazeela is able to combine her national work and service delivery at a local level to ensure that outcomes for individuals who use care and support services are improved.   Fazeela’s focus is on providing truly person-centred care and ensuring that peoples Human Rights are upheld.  Fazeela started her career in order to make a difference in people’s lives and as such believes it is important that people recognise that you can be a carer at any level, and also be involved in leadership at every level, on the frontline as well as at a managerial level.


Ismail Hafejee, Registered Manager

Ismail has over 25 years’ experience in the sector, with many years spent on the wards as a Healthcare Assistant.  He describes himself as ‘old school’ and demonstrates in his practice a clear emphasis on the clients, safe practice and high-quality care.  Ismail is responsible for the rotas and is our moving and assisting expert with broad experience in profiling beds, static and high-grade mattresses.



Sarah Whittingham, Administrator

Sarah is extremely knowledgeable about all of our clients, staff and TAGs, if staff experience any issues with TAGs then Sarah is the first port of call.  Her role forms the hub of the organisation and whilst the office is open she is the first point of contact and usually able to resolve most issues.  She is always willing to provide both staff and clients with any help, support or advice required.

Anushka Karmali, Development Officer

Anushka is responsible for developing a programme of activities, workshops and events which will encourage and empower the customers of the service. This will promote their independence, increase life skills, improve confidence and enable them to maintain independence in their own home. Anushka also develops effective professional relationships with other agencies and organisations which identify further opportunities for 360. Anushka has a degree in Health and Social Care and Sociology and also has various volunteering experience which enables her to build a rapport with everyone around her.  

Gemma Houghton, Senior Care Worker/ Administrator

Gemma has worked for the organisation for 5 years both working out on care and in the office, she is the team leader for the Nelson area and is very knowledgeable about the Nelson clients. Gemma has just recently passed her level 3 in health and Social care and become a senior care worker. Gemma has also recently started to undertake an administrator role within the office and is very keen to build herself within the company. 

All our care plans are tailored to you contact us now for a free assessment